This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
reprap-industrial-v1:troubleshooting [2015/11/02 09:02] Markus Bürgener [Electronic, network, communication] |
reprap-industrial-v1:troubleshooting [2015/11/02 12:15] Markus Bürgener |
||
---|---|---|---|
Line 17: | Line 17: | ||
|< 100% 4% 25% 27% 27% 17% >| | |< 100% 4% 25% 27% 27% 17% >| | ||
^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ||
- | | {{anchor:p1:P1}} | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. | {{anchor:p1c1}} Increased friction in the feed system by:\\ - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ - wryly coiled filament spool\\ - jammed dust wiping sponge | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the supply hoses are not constricted, free of kinks and laid out in adequate radii;\\ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#adjusting-the-spool-carriers|Software manual]] | | + | | {{anchor:p1:P1}} | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. | {{anchor:p1c1}} Increased friction in the feed system by:\\ - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ - wryly coiled filament spool\\ - jammed dust wiping sponge | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the supply hoses are not constricted, free of kinks and laid out in adequate radii;\\ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#adjusting-the-spool-carriers|Operating manual]] | |
|::: |::: | {{anchor:p1c2}} False idler lever preload. | ✔ Measure and correct the idler lever tension. | [[{|width: 10em}reprap-industrial-v1:service-guide#Adjusting the preload|Service guide]]\\ [[{|width: 10em}reprap-industrial-v1:knowledge-base#materials|Knowledgebase]] | | |::: |::: | {{anchor:p1c2}} False idler lever preload. | ✔ Measure and correct the idler lever tension. | [[{|width: 10em}reprap-industrial-v1:service-guide#Adjusting the preload|Service guide]]\\ [[{|width: 10em}reprap-industrial-v1:knowledge-base#materials|Knowledgebase]] | | ||
|::: |::: | {{anchor:p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip. | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}reprap-industrial-v1:service-guide#Removing|Disassemebly]]\\ [[{|width: 10em}reprap-industrial-v1:service-guide#Remedying clogging|Cleaning]] | | |::: |::: | {{anchor:p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip. | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}reprap-industrial-v1:service-guide#Removing|Disassemebly]]\\ [[{|width: 10em}reprap-industrial-v1:service-guide#Remedying clogging|Cleaning]] | | ||
- | |::: |::: | {{anchor:p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#Setup|Software manual]] | | + | |::: |::: | {{anchor:p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#Setup|Operating manual]] | |
|::: |::: | {{anchor:p1c5}} Filament diameter exceeds tolerances. | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''2.75 - 2.95 mm''\\ ''(2.85±0.1 mm)''\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities, there is a manufacturing fault in the filament. Contact your filament supplier for service. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#Filament quality check.|Tips & Tricks]]\\ \\ If you ordered the filament directly from Kühling&Kühling, contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] | | |::: |::: | {{anchor:p1c5}} Filament diameter exceeds tolerances. | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''2.75 - 2.95 mm''\\ ''(2.85±0.1 mm)''\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities, there is a manufacturing fault in the filament. Contact your filament supplier for service. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#Filament quality check.|Tips & Tricks]]\\ \\ If you ordered the filament directly from Kühling&Kühling, contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] | | ||
|::: |::: | {{anchor:p1c6}} Print speed too high for the currently installed material. | The standard settings for the RepRap Industrial have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:\\ ✔ Decrease the print speed.\\ ✔ Increase the extrusion temperature. \\ ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}reprap-industrial-v1:knowledge-base#material|Knowledgebase]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]]\\ [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/RepRap-Industrial-Slic3r-profiles|GitHub]] | | |::: |::: | {{anchor:p1c6}} Print speed too high for the currently installed material. | The standard settings for the RepRap Industrial have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:\\ ✔ Decrease the print speed.\\ ✔ Increase the extrusion temperature. \\ ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}reprap-industrial-v1:knowledge-base#material|Knowledgebase]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]]\\ [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/RepRap-Industrial-Slic3r-profiles|GitHub]] | | ||
Line 30: | Line 30: | ||
|::: |::: | {{anchor:p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. | ✔ Set "gap fill speed" to ''0''\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves | [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | | |::: |::: | {{anchor:p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. | ✔ Set "gap fill speed" to ''0''\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves | [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | | ||
| {{anchor:p2:P2}} | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. | Poor **first layer adhesion** || [[{|width: 10em}reprap-industrial-v1:knowledge-base#Layers and quality|Knowledgebase]] | | | {{anchor:p2:P2}} | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. | Poor **first layer adhesion** || [[{|width: 10em}reprap-industrial-v1:knowledge-base#Layers and quality|Knowledgebase]] | | ||
- | |::: |::: | Print bed leveled too far away. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#Setup|Software manual]] | | + | |::: |::: | Print bed leveled too far away. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#Setup|Operating manual]] | |
|::: |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). | [[{|width: 10em;color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]] | | |::: |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). | [[{|width: 10em;color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]] | | ||
|::: |::: | Wrong Slic3r settings | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}reprap-industrial-v1:knowledge-base#the-first-layer|Tips&Tricks]] | | |::: |::: | Wrong Slic3r settings | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}reprap-industrial-v1:knowledge-base#the-first-layer|Tips&Tricks]] | | ||
Line 42: | Line 42: | ||
|::: |::: |::: | ✔ Check for loosened X-axis and/or Y-axis drive pulley.\\ Refasten the set screws with a #1.5 Allen key. <WRAP note> NOTICE\\ //Only valid for\\ RepRap Industrial 3D printers up to\\ hardware revision 1.1.0.// </WRAP> | [[support@kuehlingkuehling.de|Technical support]] | | |::: |::: |::: | ✔ Check for loosened X-axis and/or Y-axis drive pulley.\\ Refasten the set screws with a #1.5 Allen key. <WRAP note> NOTICE\\ //Only valid for\\ RepRap Industrial 3D printers up to\\ hardware revision 1.1.0.// </WRAP> | [[support@kuehlingkuehling.de|Technical support]] | | ||
| {{anchor:p5:P5}} | Print starts off-center | Wrong print bed center or origin settings in Slic3r. | ✔ Check for correct settings according to your Slic3r-hardware combination. | [[{|width: 10em}reprap-industrial-v1:service-guide#print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service guide]] | | | {{anchor:p5:P5}} | Print starts off-center | Wrong print bed center or origin settings in Slic3r. | ✔ Check for correct settings according to your Slic3r-hardware combination. | [[{|width: 10em}reprap-industrial-v1:service-guide#print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service guide]] | | ||
- | | {{anchor:p6:P6}} | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. | Under-extrusion; extrusion multiplier too low. | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#determining-the-extrusion-multiplier|Software manual]]\\ [[{|width: 10em}tips-tricks#calibrating-the-extrusion|Tips&Tricks]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | | + | | {{anchor:p6:P6}} | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. | Under-extrusion; extrusion multiplier too low. | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#determining-the-extrusion-multiplier|Operating manual]]\\ [[{|width: 10em}tips-tricks#calibrating-the-extrusion|Tips&Tricks]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | |
| {{anchor:p7:P7}} | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. | ✔ Download, print and install the required adapter | [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/Tools-Accessories|GitHub]]\\ [[{|width: 10em}reprap-industrial-v1:knowledge-base#thermoplastic-elastomer-tpe|Knowledgebase]] | | | {{anchor:p7:P7}} | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. | ✔ Download, print and install the required adapter | [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/Tools-Accessories|GitHub]]\\ [[{|width: 10em}reprap-industrial-v1:knowledge-base#thermoplastic-elastomer-tpe|Knowledgebase]] | | ||
|::: |::: | Build chamber temperature is too high for temperature-sensitive materials. | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#adjusting-the-build-chamber-temperature|Tips&Tricks]] | | |::: |::: | Build chamber temperature is too high for temperature-sensitive materials. | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. | [[{|width: 10em}reprap-industrial-v1:tips-tricks#adjusting-the-build-chamber-temperature|Tips&Tricks]] | | ||
Line 69: | Line 69: | ||
|::: |::: |::: | ✔ re-configure the printer to fetch a time signal from an in-house NTP-server if available | [[{|width:10em}reprap-industrial-v1:tips-tricks#use-a-custom-ntp-server-for-time-signals|Tips&Tricks]] | | |::: |::: |::: | ✔ re-configure the printer to fetch a time signal from an in-house NTP-server if available | [[{|width:10em}reprap-industrial-v1:tips-tricks#use-a-custom-ntp-server-for-time-signals|Tips&Tricks]] | | ||
| {{anchor:e4:E4}} | The web-interface is not contactable via the network. | Network cable disconnected. | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. | [[{|width:10em}reprap-industrial-v1:manual#mp1|Manual]] | | | {{anchor:e4:E4}} | The web-interface is not contactable via the network. | Network cable disconnected. | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. | [[{|width:10em}reprap-industrial-v1:manual#mp1|Manual]] | | ||
- | |::: |::: | URL spelling mistakes | ✔ Check for correct spelling of the URL. | [[{|width:10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#screenurl|Software manual]] | | + | |::: |::: | URL spelling mistakes | ✔ Check for correct spelling of the URL. | [[{|width:10em}reprap-industrial-v1:Software version v1.1.0 - Operation and commissioning#screenurl|Operating manual]] | |
|::: |::: | Network does not provide DHCP. | ✔ Ask your system administrator for help. | | | |::: |::: | Network does not provide DHCP. | ✔ Ask your system administrator for help. | | | ||
|::: |::: | Printer and PC are not connected to the same network. |::: |::: | | |::: |::: | Printer and PC are not connected to the same network. |::: |::: | | ||
Line 78: | Line 78: | ||
|< 100% 4% 25% 27% 27% 17% >| | |< 100% 4% 25% 27% 27% 17% >| | ||
^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ||
- | | {{anchor:s1:S1}} | Profile names are not readable in Slic3r drop-down menus. | Incompatibility of Slic3r (v1.1.7) and Windows operating software. | ✔ Rename profiles with shorter description.\\ ✔ Upgrade to higher version of Slic3r. | [[reprap-industrial-v1:tips-tricks#Profile display problems in Slic3r for Windows|Tips&Tricks]],\\ [[http://slic3r.org/download|Slic3r]] | | + | | {{anchor:s1:S1}} | Profile names are not readable in Slic3r drop-down menus. | Incompatibility of Slic3r (v1.1.7) and Windows operating software. | ✔ Rename profiles with shorter description.\\ ✔ Upgrade to higher version of Slic3r. | [[{|width:10em}reprap-industrial-v1:tips-tricks#Profile display problems in Slic3r for Windows|Tips&Tricks]]\\ [[{|width:10em;color:green}http://slic3r.org/download|Slic3r]] | |
- | | {{anchor:s2:S2}} | Crashing of Slic3r with STL-file. | STL-file corrupted\\ see [[#P8]] also | ✔ Check the STL-file for holes, intersections, misaligned edges and the like. Repair or redesign if necessary. | [[reprap-industrial-v1:tips-tricks#suitability-check-of-.stl-data|Tips&Tricks]] | | + | | {{anchor:s2:S2}} | Crashing of Slic3r with STL-file. | STL-file corrupted\\ see [[#P8]] also | ✔ Check the STL-file for holes, intersections, misaligned edges and the like. Repair or redesign if necessary. | [[{|width:10em}reprap-industrial-v1:tips-tricks#suitability-check-of-.stl-data|Tips&Tricks]] | |
- | + | ||
- | + | ||
- | {{anchor:fn1}}<wrap lo>¹) If you are unsure about the valid software manual, check [[reprap-industrial-v1:manual#en_img_27|here]].</wrap> | + | |
==== Error messages ==== | ==== Error messages ==== | ||
Line 88: | Line 85: | ||
Use the below list if an ERROR message appears in your log file and you are unsure about its meaning and effects. | Use the below list if an ERROR message appears in your log file and you are unsure about its meaning and effects. | ||
^ No. ^ Message ^ Possible cause(s)/\\ effects ^ To do ^ Further information ^ | ^ No. ^ Message ^ Possible cause(s)/\\ effects ^ To do ^ Further information ^ | ||
- | | {{anchor:em1:EM1}} | ''Printer set into dry run mode until restart!''\\ <wrap lo>followed by internal test (example):\\ //extruder 0: temp sensor defect//\\ //extruder 1: working//\\ //extruder 2: working//\\ //heated bed: working//</wrap> | The named thermistor measured a limit value derivation. The measured temperature exceeded/came below the allowable limit value.\\ \\ All heating elements are switched off. Extrusion may stop mid-print. | ✔ Check cable connections of the thermistors for damage or wear.\\ If the fragile cables of the thermistor are broken, the heating unit must be replaced.\\ see [[#p9|P9]] also | Limit values are:\\ 0 … 300 °C\\ [[reprap-industrial-v1:service-guide#dissemblingre-installing-the-hot-end-nozzle-tips-andor-barrels|Service guide]]\\ \\ Request a quote for the fully assembled replacement part via [[sales@kuehlingkuehling.de]] | | + | | {{anchor:em1:EM1}} | ''Printer set into dry run mode until restart!''\\ <wrap lo>followed by internal test (example):\\ //extruder 0: temp sensor defect//\\ //extruder 1: working//\\ //extruder 2: working//\\ //heated bed: working//</wrap> | The named thermistor measured a limit value derivation. The measured temperature exceeded/came below the allowable limit value.\\ \\ All heating elements are switched off. Extrusion may stop mid-print. | ✔ Check cable connections of the thermistors for damage or wear.\\ If the fragile cables of the thermistor are broken, the heating unit must be replaced.\\ see [[#p9|P9]] also | Limit values are:\\ 0 … 300 °C\\ [[{|width:10em}reprap-industrial-v1:service-guide#changing-the-hot-end-barrels|Service guide]]\\ \\ Request a quote for the fully assembled replacement part via [[sales@kuehlingkuehling.de]] | |
<WRAP clear></WRAP> | <WRAP clear></WRAP> | ||