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reprap-industrial-v1:troubleshooting [2015/11/02 09:02]
Markus Bürgener [Slicing, CAD-files]
reprap-industrial-v1:troubleshooting [2015/11/02 12:15]
Markus Bürgener
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 ^  No.   ​^ ​ Symptom ​ ^  Possible cause(s) ​ ^  To do  ^  Additional information ​ ^ ^  No.   ​^ ​ Symptom ​ ^  Possible cause(s) ​ ^  To do  ^  Additional information ​ ^
-|  {{anchor:​p1:​P1}} ​ | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. ​ | {{anchor:​p1c1}} Increased friction in the feed system by:\\    - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ ​ - wryly coiled filament spool\\ ​ - jammed dust wiping sponge ​ | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the  supply hoses are not constricted,​ free of kinks and laid out in adequate radii;​\\ ​ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​adjusting-the-spool-carriers|Software ​manual]] |+|  {{anchor:​p1:​P1}} ​ | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. ​ | {{anchor:​p1c1}} Increased friction in the feed system by:\\    - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ ​ - wryly coiled filament spool\\ ​ - jammed dust wiping sponge ​ | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the  supply hoses are not constricted,​ free of kinks and laid out in adequate radii;​\\ ​ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​adjusting-the-spool-carriers|Operating ​manual]] |
 |:::  |:::  | {{anchor:​p1c2}} False idler lever preload. ​ | ✔ Measure and correct the idler lever tension. ​ | [[{|width: 10em}reprap-industrial-v1:​service-guide#​Adjusting the preload|Service guide]]\\ [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​materials|Knowledgebase]] ​ | |:::  |:::  | {{anchor:​p1c2}} False idler lever preload. ​ | ✔ Measure and correct the idler lever tension. ​ | [[{|width: 10em}reprap-industrial-v1:​service-guide#​Adjusting the preload|Service guide]]\\ [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​materials|Knowledgebase]] ​ |
 |:::  |:::  | {{anchor:​p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip.   | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}reprap-industrial-v1:​service-guide#​Removing|Disassemebly]]\\ [[{|width: 10em}reprap-industrial-v1:​service-guide#​Remedying clogging|Cleaning]] | |:::  |:::  | {{anchor:​p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip.   | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}reprap-industrial-v1:​service-guide#​Removing|Disassemebly]]\\ [[{|width: 10em}reprap-industrial-v1:​service-guide#​Remedying clogging|Cleaning]] |
-|:::  |:::  | {{anchor:​p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. ​ | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​Setup|Software ​manual]] |+|:::  |:::  | {{anchor:​p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. ​ | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​Setup|Operating ​manual]] |
 |:::  |:::  | {{anchor:​p1c5}} Filament diameter exceeds tolerances. ​ | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''​2.75 - 2.95 mm''​\\ ''​(2.85±0.1 mm)''​\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities,​ there is a manufacturing fault in the filament. Contact your filament supplier for service. ​ | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​Filament quality check.|Tips & Tricks]]\\ \\ If you ordered the filament directly from Kühling&​Kühling,​ contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] ​  | |:::  |:::  | {{anchor:​p1c5}} Filament diameter exceeds tolerances. ​ | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''​2.75 - 2.95 mm''​\\ ''​(2.85±0.1 mm)''​\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities,​ there is a manufacturing fault in the filament. Contact your filament supplier for service. ​ | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​Filament quality check.|Tips & Tricks]]\\ \\ If you ordered the filament directly from Kühling&​Kühling,​ contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] ​  |
 |::: |::: | {{anchor:​p1c6}} Print speed too high for the currently installed material. | The standard settings for the RepRap Industrial have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:​\\ ✔ Decrease the print speed.\\ ​ ✔ Increase the extrusion temperature. \\  ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​material|Knowledgebase]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]]\\ [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​RepRap-Industrial-Slic3r-profiles|GitHub]] | |::: |::: | {{anchor:​p1c6}} Print speed too high for the currently installed material. | The standard settings for the RepRap Industrial have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:​\\ ✔ Decrease the print speed.\\ ​ ✔ Increase the extrusion temperature. \\  ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​material|Knowledgebase]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]]\\ [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​RepRap-Industrial-Slic3r-profiles|GitHub]] |
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 |::: |::: | {{anchor:​p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. ​ | ✔ Set "gap fill speed" to ''​0''​\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves  | [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] ​ | |::: |::: | {{anchor:​p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. ​ | ✔ Set "gap fill speed" to ''​0''​\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves  | [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] ​ |
 |  {{anchor:​p2:​P2}} ​ | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. ​ | Poor **first layer adhesion** ​   || [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​Layers and quality|Knowledgebase]] |  |  {{anchor:​p2:​P2}} ​ | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. ​ | Poor **first layer adhesion** ​   || [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​Layers and quality|Knowledgebase]] | 
-|:::  |::: | Print bed leveled too far away.  | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​Setup|Software ​manual]] ​ |+|:::  |::: | Print bed leveled too far away.  | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​print-bed-leveling|Tips & Tricks]]\\ [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​Setup|Operating ​manual]] ​ |
 |:::  |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). ​ | [[{|width: 10em;​color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]] | |:::  |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). ​ | [[{|width: 10em;​color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]] |
 |:::  |::: | Wrong Slic3r settings ​ | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​the-first-layer|Tips&​Tricks]] | |:::  |::: | Wrong Slic3r settings ​ | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​the-first-layer|Tips&​Tricks]] |
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 |::: |::: |:::  | ✔ Check for loosened X-axis and/or Y-axis drive pulley.\\ Refasten the set screws with a #1.5 Allen key. <WRAP note> NOTICE\\ //Only valid for\\ RepRap Industrial 3D printers up to\\ hardware revision 1.1.0.// </​WRAP> ​ |  [[support@kuehlingkuehling.de|Technical support]] ​ | |::: |::: |:::  | ✔ Check for loosened X-axis and/or Y-axis drive pulley.\\ Refasten the set screws with a #1.5 Allen key. <WRAP note> NOTICE\\ //Only valid for\\ RepRap Industrial 3D printers up to\\ hardware revision 1.1.0.// </​WRAP> ​ |  [[support@kuehlingkuehling.de|Technical support]] ​ |
 |  {{anchor:​p5:​P5}} ​ | Print starts off-center ​ | Wrong print bed center or origin settings in Slic3r. ​ | ✔ Check for correct settings according to your Slic3r-hardware combination. ​ | [[{|width: 10em}reprap-industrial-v1:​service-guide#​print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service guide]] ​ | |  {{anchor:​p5:​P5}} ​ | Print starts off-center ​ | Wrong print bed center or origin settings in Slic3r. ​ | ✔ Check for correct settings according to your Slic3r-hardware combination. ​ | [[{|width: 10em}reprap-industrial-v1:​service-guide#​print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service guide]] ​ |
-|  {{anchor:​p6:​P6}} ​ | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. ​ | Under-extrusion;​ extrusion multiplier too low.   | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​determining-the-extrusion-multiplier|Software ​manual]]\\ [[{|width: 10em}tips-tricks#​calibrating-the-extrusion|Tips&​Tricks]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] |+|  {{anchor:​p6:​P6}} ​ | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. ​ | Under-extrusion;​ extrusion multiplier too low.   | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​determining-the-extrusion-multiplier|Operating ​manual]]\\ [[{|width: 10em}tips-tricks#​calibrating-the-extrusion|Tips&​Tricks]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] |
 |  {{anchor:​p7:​P7}} ​ | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. ​   | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. ​  | ✔ Download, print and install the required adapter ​ |  [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​Tools-Accessories|GitHub]]\\ [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​thermoplastic-elastomer-tpe|Knowledgebase]] ​  | |  {{anchor:​p7:​P7}} ​ | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. ​   | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. ​  | ✔ Download, print and install the required adapter ​ |  [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​Tools-Accessories|GitHub]]\\ [[{|width: 10em}reprap-industrial-v1:​knowledge-base#​thermoplastic-elastomer-tpe|Knowledgebase]] ​  |
 |::: |::: | Build chamber temperature is too high for temperature-sensitive materials. ​ | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. ​ | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​adjusting-the-build-chamber-temperature|Tips&​Tricks]] ​ | |::: |::: | Build chamber temperature is too high for temperature-sensitive materials. ​ | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. ​ | [[{|width: 10em}reprap-industrial-v1:​tips-tricks#​adjusting-the-build-chamber-temperature|Tips&​Tricks]] ​ |
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 |::: |::: |::: | ✔ re-configure the printer to fetch a time signal from an in-house NTP-server if available | [[{|width:​10em}reprap-industrial-v1:​tips-tricks#​use-a-custom-ntp-server-for-time-signals|Tips&​Tricks]] ​ | |::: |::: |::: | ✔ re-configure the printer to fetch a time signal from an in-house NTP-server if available | [[{|width:​10em}reprap-industrial-v1:​tips-tricks#​use-a-custom-ntp-server-for-time-signals|Tips&​Tricks]] ​ |
 |  {{anchor:​e4:​E4}} ​ | The web-interface is not contactable via the network. ​ | Network cable disconnected. ​ | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. ​ | [[{|width:​10em}reprap-industrial-v1:​manual#​mp1|Manual]] | |  {{anchor:​e4:​E4}} ​ | The web-interface is not contactable via the network. ​ | Network cable disconnected. ​ | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. ​ | [[{|width:​10em}reprap-industrial-v1:​manual#​mp1|Manual]] |
-|::: |::: | URL spelling mistakes ​ | ✔ Check for correct spelling of the URL.  |   ​[[{|width:​10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​screenurl|Software ​manual]] ​  |+|::: |::: | URL spelling mistakes ​ | ✔ Check for correct spelling of the URL.  |   ​[[{|width:​10em}reprap-industrial-v1:​Software version v1.1.0 - Operation and commissioning#​screenurl|Operating ​manual]] ​  |
 |::: |::: | Network does not provide DHCP.  | ✔ Ask your system administrator for help.  |  | |::: |::: | Network does not provide DHCP.  | ✔ Ask your system administrator for help.  |  |
 |::: |::: | Printer and PC are not connected to the same network. ​ |:::  |:::  | |::: |::: | Printer and PC are not connected to the same network. ​ |:::  |:::  |
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 |  {{anchor:​s1:​S1}} ​ | Profile names are not readable in Slic3r drop-down menus. ​ | Incompatibility of Slic3r (v1.1.7) and Windows operating software. ​ | ✔ Rename profiles with shorter description.\\ ✔ Upgrade to higher version of Slic3r. ​ | [[{|width:​10em}reprap-industrial-v1:​tips-tricks#​Profile display problems in Slic3r for Windows|Tips&​Tricks]]\\ [[{|width:​10em;​color:​green}http://​slic3r.org/​download|Slic3r]] ​ | |  {{anchor:​s1:​S1}} ​ | Profile names are not readable in Slic3r drop-down menus. ​ | Incompatibility of Slic3r (v1.1.7) and Windows operating software. ​ | ✔ Rename profiles with shorter description.\\ ✔ Upgrade to higher version of Slic3r. ​ | [[{|width:​10em}reprap-industrial-v1:​tips-tricks#​Profile display problems in Slic3r for Windows|Tips&​Tricks]]\\ [[{|width:​10em;​color:​green}http://​slic3r.org/​download|Slic3r]] ​ |
 |  {{anchor:​s2:​S2}} ​ | Crashing of Slic3r with STL-file. ​ | STL-file corrupted\\ see [[#P8]] also  | ✔ Check the STL-file for holes, intersections,​ misaligned edges and the like. Repair or redesign if necessary. ​ | [[{|width:​10em}reprap-industrial-v1:​tips-tricks#​suitability-check-of-.stl-data|Tips&​Tricks]] ​ | |  {{anchor:​s2:​S2}} ​ | Crashing of Slic3r with STL-file. ​ | STL-file corrupted\\ see [[#P8]] also  | ✔ Check the STL-file for holes, intersections,​ misaligned edges and the like. Repair or redesign if necessary. ​ | [[{|width:​10em}reprap-industrial-v1:​tips-tricks#​suitability-check-of-.stl-data|Tips&​Tricks]] ​ |
- 
- 
-{{anchor:​fn1}}<​wrap lo>¹) If you are unsure about the valid software manual, check [[reprap-industrial-v1:​manual#​en_img_27|here]].</​wrap>​ 
  
 ==== Error messages ==== ==== Error messages ====
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 Use the below list if an ERROR message appears in your log file and you are unsure about its meaning and effects. Use the below list if an ERROR message appears in your log file and you are unsure about its meaning and effects.
 ^  No.  ^ Message ​ ^  Possible cause(s)/\\ effects ​ ^  To do  ^  Further information ​ ^ ^  No.  ^ Message ​ ^  Possible cause(s)/\\ effects ​ ^  To do  ^  Further information ​ ^
-|  {{anchor:​em1:​EM1}} ​ | ''​Printer set into dry run mode until restart!''​\\ <wrap lo>​followed by internal test (example):​\\ //extruder 0: temp sensor defect//\\ //extruder 1: working//\\ //extruder 2: working//\\ //heated bed: working//</​wrap>​ | The named thermistor measured a limit value derivation. The measured temperature exceeded/​came below the allowable limit value.\\ \\ All heating elements are switched off. Extrusion may stop mid-print. ​ | ✔ Check cable connections of the thermistors for damage or wear.\\ If the fragile cables of the thermistor are broken, the heating unit must be replaced.\\ see [[#p9|P9]] also | Limit values are:\\ 0 … 300 °C\\ [[reprap-industrial-v1:​service-guide#​dissemblingre-installing-the-hot-end-nozzle-tips-andor-barrels|Service guide]]\\ \\ Request a quote for the fully assembled replacement part via [[sales@kuehlingkuehling.de]] |+|  {{anchor:​em1:​EM1}} ​ | ''​Printer set into dry run mode until restart!''​\\ <wrap lo>​followed by internal test (example):​\\ //extruder 0: temp sensor defect//\\ //extruder 1: working//\\ //extruder 2: working//\\ //heated bed: working//</​wrap>​ | The named thermistor measured a limit value derivation. The measured temperature exceeded/​came below the allowable limit value.\\ \\ All heating elements are switched off. Extrusion may stop mid-print. ​ | ✔ Check cable connections of the thermistors for damage or wear.\\ If the fragile cables of the thermistor are broken, the heating unit must be replaced.\\ see [[#p9|P9]] also | Limit values are:\\ 0 … 300 °C\\ [[{|width:​10em}reprap-industrial-v1:​service-guide#​changing-the-hot-end-barrels|Service guide]]\\ \\ Request a quote for the fully assembled replacement part via [[sales@kuehlingkuehling.de]] |
 <WRAP clear></​WRAP>​ <WRAP clear></​WRAP>​
  
reprap-industrial-v1/troubleshooting.txt · Last modified: 2017/01/18 09:52 by Simon Kühling