ht500:troubleshooting
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ht500:troubleshooting [2016/03/24 11:28] Markus Bürgener [Printing process / print quality] obsolete issues removed |
ht500:troubleshooting [2017/01/18 09:51] (current) Simon Kühling old revision restored (2016/06/28 09:56) |
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| ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ||
| - | | {{anchor:p1:P1}} | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. | {{anchor:p1c1}} Increased friction in the feed system by:\\ - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ - wryly coiled filament spool\\ - jammed dust wiping sponge | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the supply hoses are not constricted, free of kinks and laid out in adequate radii;\\ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#adjusting-the-spool-carriers|Operating manual]] | | + | | {{anchor:p1:P1}} | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. | {{anchor:p1c1}} Increased friction in the feed system by:\\ - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ - wryly coiled filament spool\\ - jammed dust wiping sponge | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the supply hoses are not constricted, free of kinks and laid out in adequate radii;\\ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}ht500:operation#adjusting-the-spool-carriers|Operating manual]] | |
| |::: |::: | {{anchor:p1c2}} False idler lever preload. | ✔ Measure and correct the idler lever tension. | [[{|width: 10em}ht500:service-guide#Adjusting the preload|Service manual]]\\ [[{|width: 10em}ht500:knowledge-base#materials|Knowledgebase]] | | |::: |::: | {{anchor:p1c2}} False idler lever preload. | ✔ Measure and correct the idler lever tension. | [[{|width: 10em}ht500:service-guide#Adjusting the preload|Service manual]]\\ [[{|width: 10em}ht500:knowledge-base#materials|Knowledgebase]] | | ||
| |::: |::: | {{anchor:p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip. | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}ht500:service-guide#Removing|Disassemebly]]\\ [[{|width: 10em}ht500:service-guide#Remedying clogging|Cleaning]] | | |::: |::: | {{anchor:p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip. | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}ht500:service-guide#Removing|Disassemebly]]\\ [[{|width: 10em}ht500:service-guide#Remedying clogging|Cleaning]] | | ||
| - | |::: |::: | {{anchor:p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:knowledge-base#print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#Setup|Operating manual]] | | + | |::: |::: | {{anchor:p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:knowledge-base#print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:operation#calibration|Operating manual]] | |
| |::: |::: | {{anchor:p1c5}} Filament diameter exceeds tolerances. | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''2.75 - 2.95 mm''\\ ''(2.85±0.1 mm)''\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities, there is a manufacturing fault in the filament. Contact your filament supplier for service. | [[{|width: 10em}ht500:knowledge-base#Filament quality check.|Knowledgebase]]\\ \\ If you ordered the filament directly from Kühling&Kühling, contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] | | |::: |::: | {{anchor:p1c5}} Filament diameter exceeds tolerances. | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''2.75 - 2.95 mm''\\ ''(2.85±0.1 mm)''\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities, there is a manufacturing fault in the filament. Contact your filament supplier for service. | [[{|width: 10em}ht500:knowledge-base#Filament quality check.|Knowledgebase]]\\ \\ If you ordered the filament directly from Kühling&Kühling, contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] | | ||
| |::: |::: | {{anchor:p1c6}} Print speed too high for the currently installed material. | The standard settings for the HT500 have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:\\ ✔ Decrease the print speed.\\ ✔ Increase the extrusion temperature. \\ ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}ht500:knowledge-base#material|Knowledgebase]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]]\\ [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/RepRap-Industrial-Slic3r-profiles|GitHub]] | | |::: |::: | {{anchor:p1c6}} Print speed too high for the currently installed material. | The standard settings for the HT500 have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:\\ ✔ Decrease the print speed.\\ ✔ Increase the extrusion temperature. \\ ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}ht500:knowledge-base#material|Knowledgebase]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]]\\ [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/RepRap-Industrial-Slic3r-profiles|GitHub]] | | ||
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| |::: |::: | {{anchor:p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. | ✔ Set "gap fill speed" to ''0''\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves | [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | | |::: |::: | {{anchor:p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. | ✔ Set "gap fill speed" to ''0''\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves | [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | | ||
| | {{anchor:p2:P2}} | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. | Poor **first layer adhesion** || [[{|width: 10em}ht500:knowledge-base#Layers and quality|Knowledgebase]] | | | {{anchor:p2:P2}} | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. | Poor **first layer adhesion** || [[{|width: 10em}ht500:knowledge-base#Layers and quality|Knowledgebase]] | | ||
| - | |::: |::: | Print bed leveled too far away. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:knowledge-base#print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#Setup|Operating manual]] | | + | |::: |::: | Print bed leveled too far away. | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:knowledge-base#print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:operation#calibration|Operating manual]] | |
| |::: |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). | [[{|width: 10em;color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]] | | |::: |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). | [[{|width: 10em;color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]] | | ||
| |::: |::: | Wrong Slic3r settings | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}ht500:knowledge-base#the-first-layer|Knowledgebase]] | | |::: |::: | Wrong Slic3r settings | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}ht500:knowledge-base#the-first-layer|Knowledgebase]] | | ||
| |::: |::: | Separating agents (e.g. fingerprints) on the print bed | ✔ Clean the print bed with acetone. | [[{|width: 10em}ht500:service-guide#Cleaning recommendation|Service manual]] | | |::: |::: | Separating agents (e.g. fingerprints) on the print bed | ✔ Clean the print bed with acetone. | [[{|width: 10em}ht500:service-guide#Cleaning recommendation|Service manual]] | | ||
| |::: |::: | **Z-positioning** inaccurate due to: ||| | |::: |::: | **Z-positioning** inaccurate due to: ||| | ||
| - | |::: |::: | Stick-and-slip effects when shafts are very dry (see [[#M1]] also). | ✔ lubricate with //Ballistol Universal// \\ <WRAP note>NOTICE\\ //Only valid for\\ HT500 3D printers up to\\ hardware revision 1.1.0.//</WRAP> | [[{|width: 10em}ht500:service-guide#shaft-lubrication|Service manual]] | | + | |::: |::: | Stick-and-slip effects when shafts are dirty (see [[#M1]] also). | ✔ wipe clean with //Ballistol Universal// | [[{|width: 10em}ht500:service-guide#shaft-lubrication|Service manual]] | |
| |::: |::: | Settling processes of the spindle adjusting ring (e.g. during transport). | ✔ Reposition the adjusting ring and refasten the set screw. | [[{|width: 10em}ht500:service-guide#Repositioning and refastening the Z-axis clamp collar|Service manual]] | | |::: |::: | Settling processes of the spindle adjusting ring (e.g. during transport). | ✔ Reposition the adjusting ring and refasten the set screw. | [[{|width: 10em}ht500:service-guide#Repositioning and refastening the Z-axis clamp collar|Service manual]] | | ||
| | {{anchor:p3:P3}} | Layer separation | (see [[#p6|P6]] also)\\ Extrusion temperature is too low. | ✔ Check the extrusion temperatures via the //Expert Control// menu; if necessary, correct in the Slic3r software (Filament settings).\\ | [[{|width: 10em}knowledge-base#setting-the-extrusion-temperature|Knowledgebase]]\\ [[{|width: 10em;color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]] | | | {{anchor:p3:P3}} | Layer separation | (see [[#p6|P6]] also)\\ Extrusion temperature is too low. | ✔ Check the extrusion temperatures via the //Expert Control// menu; if necessary, correct in the Slic3r software (Filament settings).\\ | [[{|width: 10em}knowledge-base#setting-the-extrusion-temperature|Knowledgebase]]\\ [[{|width: 10em;color:green}http://manual.slic3r.org/simple-mode/simple-mode#filament-settings|Slic3r manual]] | | ||
| | {{anchor:p4:P4}} | Printed circular structures (holes, cylinders) are deformed and out of round. | Backlash in the X- and/or Y-axis. | ✔ Calibrate backlash. | [[{|width: 10em}ht500:operation#omc13t2|Operating Manual]] | | | {{anchor:p4:P4}} | Printed circular structures (holes, cylinders) are deformed and out of round. | Backlash in the X- and/or Y-axis. | ✔ Calibrate backlash. | [[{|width: 10em}ht500:operation#omc13t2|Operating Manual]] | | ||
| |::: |::: |::: | ✔ Check timing belt tension. | [[{|width: 10em}ht500:service-guide#timing-belt-tension|Service manual]] | | |::: |::: |::: | ✔ Check timing belt tension. | [[{|width: 10em}ht500:service-guide#timing-belt-tension|Service manual]] | | ||
| - | |::: |::: |::: | ✔ Check for loosened X-axis and/or Y-axis drive pulley.\\ Refasten the set screws with a #1.5 Allen key. <WRAP note> NOTICE\\ //Only valid for\\ HT500 3D printers up to\\ hardware revision 1.1.0.// </WRAP> | [[support@kuehlingkuehling.de|Technical support]] | | ||
| | {{anchor:p5:P5}} | Print starts off-center | Wrong print bed center or origin settings in Slic3r. | ✔ Check for correct settings. | [[{|width: 10em}ht500:service-guide#print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service manual]] | | | {{anchor:p5:P5}} | Print starts off-center | Wrong print bed center or origin settings in Slic3r. | ✔ Check for correct settings. | [[{|width: 10em}ht500:service-guide#print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service manual]] | | ||
| - | | {{anchor:p6:P6}} | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. | Under-extrusion; extrusion multiplier too low. | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#determining-the-extrusion-multiplier|Operating manual]]\\ [[{|width: 10em}knowledge-base#calibrating-the-extrusion|Knowledgebase]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | | + | | {{anchor:p6:P6}} | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. | Under-extrusion; extrusion multiplier too low. | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}ht500:operation#determining-the-extrusion-multiplier|Operating manual]]\\ [[{|width: 10em}knowledge-base#calibrating-the-extrusion|Knowledgebase]]\\ [[{|width: 10em; color:green}http://manual.slic3r.org/|Slic3r manual]] | |
| | {{anchor:p7:P7}} | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. | ✔ Download, print and install the required adapter | [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/Tools-Accessories|GitHub]]\\ [[{|width: 10em}ht500:knowledge-base#thermoplastic-elastomer-tpe|Knowledgebase]] | | | {{anchor:p7:P7}} | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. | ✔ Download, print and install the required adapter | [[{|width: 10em;color:green}https://github.com/kuehlingkuehling/Tools-Accessories|GitHub]]\\ [[{|width: 10em}ht500:knowledge-base#thermoplastic-elastomer-tpe|Knowledgebase]] | | ||
| |::: |::: | Build chamber temperature is too high for temperature-sensitive materials. | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. | [[{|width: 10em}ht500:knowledge-base#adjusting-the-build-chamber-temperature|Tips&Tricks]] | | |::: |::: | Build chamber temperature is too high for temperature-sensitive materials. | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. | [[{|width: 10em}ht500:knowledge-base#adjusting-the-build-chamber-temperature|Tips&Tricks]] | | ||
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| ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ||
| - | | {{anchor:m1:M1}} | Juddering of the print table during homing. | Very dry shafts lead to increased stick-and-slip effects. | ✔ Lubricate the Z-shafts with //Ballistol Universal// \\ <WRAP note> NOTICE\\ //Only valid for\\ HT500 3D Printers up to\\ hardware revision 1.1.0.// </WRAP> | [[{|width:10em}ht500:service-guide#shaft-lubrication|Service manual]] | | + | | {{anchor:m1:M1}} | Juddering of the print table during homing. | Very dry shafts lead to increased stick-and-slip effects. | ✔ Lubricate the Z-shafts with //Ballistol Universal// | [[{|width:10em}ht500:service-guide#shaft-lubrication|Service manual]] | |
| - | | {{anchor:m2:M2}} | Increasingly rough vertical surfaces | Very dry shafts may lead to increased vibrations of the extruder. | ✔ Lubricate the X- and Y-shafts with //Ballistol Universal// \\ <WRAP note> NOTICE\\ //Only valid for\\ HT500 3D Printers up to\\ hardware revision 1.1.0.// </WRAP> | [[{|width:10em}ht500:service-guide#shaft-lubrication|Service manual]] | | + | | {{anchor:m2:M2}} | Increasingly rough vertical surfaces | Very dry shafts may lead to increased vibrations of the extruder. | ✔ Lubricate the X- and Y-shafts with //Ballistol Universal// </WRAP> | [[{|width:10em}ht500:service-guide#shaft-lubrication|Service manual]] | |
| | {{anchor:m3:M3}} | Homing the X-axis leads to extruder head collision and blackout of the controls. | X-axis limit stop bent by crash due to misinterpreted home-position. | ✔ Disconnect the printer from the power supply and carefully bend back limit stop with tweezers.\\ <WRAP note>**NOTICE**\\ Always power down the 3D Printer before touching electronic components with conductive tools to avoid damages by short-circuiting.</WRAP> | | | | {{anchor:m3:M3}} | Homing the X-axis leads to extruder head collision and blackout of the controls. | X-axis limit stop bent by crash due to misinterpreted home-position. | ✔ Disconnect the printer from the power supply and carefully bend back limit stop with tweezers.\\ <WRAP note>**NOTICE**\\ Always power down the 3D Printer before touching electronic components with conductive tools to avoid damages by short-circuiting.</WRAP> | | | ||
| | {{anchor:m4:M4}} | Although the left extruder has been selected as reference during leveling, the print head moves the right extruder into the center position. | Extruder offset in the web interface has been set incorrect or for the false extruder (e.g. after an update). | ✔ Check in the //Setup// tab of the web-interface for the following:\\ Extr.1 X-offset [steps] set to ''0''\\ Extr.1 Y-offset [steps] set to ''0''\\ Extr.2 X-offset [steps] set to ''2078''\\ Extr.2 Y-offset [steps] set to ''-21''\\ \\ Regard that these are factory presets. Run the [Extruder Offset Calibration] wizard to adjust these for your specific 3D Printer. | [[{|width:10em}ht500:software-firmware-upgrades#upgrade-instructions-for-hardware-revision-110|Upgrade information]] | | | {{anchor:m4:M4}} | Although the left extruder has been selected as reference during leveling, the print head moves the right extruder into the center position. | Extruder offset in the web interface has been set incorrect or for the false extruder (e.g. after an update). | ✔ Check in the //Setup// tab of the web-interface for the following:\\ Extr.1 X-offset [steps] set to ''0''\\ Extr.1 Y-offset [steps] set to ''0''\\ Extr.2 X-offset [steps] set to ''2078''\\ Extr.2 Y-offset [steps] set to ''-21''\\ \\ Regard that these are factory presets. Run the [Extruder Offset Calibration] wizard to adjust these for your specific 3D Printer. | [[{|width:10em}ht500:software-firmware-upgrades#upgrade-instructions-for-hardware-revision-110|Upgrade information]] | | ||
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| ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ^ No. ^ Symptom ^ Possible cause(s) ^ To do ^ Additional information ^ | ||
| | {{anchor:e1:E1}} | The web interface is not contactable via the network. | Network cable disconnected. | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. | [[{|width:10em}ht500:manual#mp1|Manual]] | | | {{anchor:e1:E1}} | The web interface is not contactable via the network. | Network cable disconnected. | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. | [[{|width:10em}ht500:manual#mp1|Manual]] | | ||
| - | |::: |::: | URL spelling mistakes | ✔ Check for correct spelling of the URL. | [[{|width:10em}ht500:Software version v1.1.0 - Operation and commissioning#screenurl|Operating manual]] | | + | |::: |::: | URL spelling mistakes | ✔ Check for correct spelling of the URL. | [[{|width:10em}ht500:operation#screenurl|Operating manual]] | |
| |::: |::: | Network does not provide DHCP. | ✔ Ask your system administrator for help. | | | |::: |::: | Network does not provide DHCP. | ✔ Ask your system administrator for help. | | | ||
| |::: |::: | Printer and PC are not connected to the same network. |::: |::: | | |::: |::: | Printer and PC are not connected to the same network. |::: |::: | | ||
ht500/troubleshooting.1458818933.txt.gz · Last modified: 2016/03/24 11:28 by Markus Bürgener
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