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ht500:troubleshooting [2016/04/08 13:23]
Simon Kühling remove deprecated information
ht500:troubleshooting [2017/01/18 09:51] (current)
Simon Kühling old revision restored (2016/06/28 09:56)
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 ^  No.   ​^ ​ Symptom ​ ^  Possible cause(s) ​ ^  To do  ^  Additional information ​ ^ ^  No.   ​^ ​ Symptom ​ ^  Possible cause(s) ​ ^  To do  ^  Additional information ​ ^
-|  {{anchor:​p1:​P1}} ​ | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. ​ | {{anchor:​p1c1}} Increased friction in the feed system by:\\    - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ ​ - wryly coiled filament spool\\ ​ - jammed dust wiping sponge ​ | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the  supply hoses are not constricted,​ free of kinks and laid out in adequate radii;​\\ ​ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#​adjusting-the-spool-carriers|Operating manual]] |+|  {{anchor:​p1:​P1}} ​ | Print job finishing correctly but extrusion stops midway.\\ \\ Drive gear grinding the filament. ​ | {{anchor:​p1c1}} Increased friction in the feed system by:\\    - bent filament strand\\ - bent or constricted supply hose\\ - false insertion of filament strand in the inlet\\ ​ - wryly coiled filament spool\\ ​ - jammed dust wiping sponge ​ | ✔ Make sure that:\\ - the filament is coiled spirally and free of kinks;\\ - the  supply hoses are not constricted,​ free of kinks and laid out in adequate radii;​\\ ​ - the filament is inserted in the inlet at an angle of 90° | [[{|width: 10em}ht500:operation#​adjusting-the-spool-carriers|Operating manual]] |
 |:::  |:::  | {{anchor:​p1c2}} False idler lever preload. ​ | ✔ Measure and correct the idler lever tension. ​ | [[{|width: 10em}ht500:​service-guide#​Adjusting the preload|Service manual]]\\ [[{|width: 10em}ht500:​knowledge-base#​materials|Knowledgebase]] ​ | |:::  |:::  | {{anchor:​p1c2}} False idler lever preload. ​ | ✔ Measure and correct the idler lever tension. ​ | [[{|width: 10em}ht500:​service-guide#​Adjusting the preload|Service manual]]\\ [[{|width: 10em}ht500:​knowledge-base#​materials|Knowledgebase]] ​ |
 |:::  |:::  | {{anchor:​p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip.   | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}ht500:​service-guide#​Removing|Disassemebly]]\\ [[{|width: 10em}ht500:​service-guide#​Remedying clogging|Cleaning]] | |:::  |:::  | {{anchor:​p1c3}} Flexible (e.g. textile fibers) or solid particles (e.g. soot) clogging the nozzle tip.   | ✔ Disassemble and clean the extruding components. | [[{|width: 10em}ht500:​service-guide#​Removing|Disassemebly]]\\ [[{|width: 10em}ht500:​service-guide#​Remedying clogging|Cleaning]] |
-|:::  |:::  | {{anchor:​p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. ​ | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:​knowledge-base#​print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#Setup|Operating manual]] |+|:::  |:::  | {{anchor:​p1c4}} Print bed leveled too close.\\ Nozzle tip clogs due to internal pressure. ​ | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:​knowledge-base#​print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:operation#calibration|Operating manual]] |
 |:::  |:::  | {{anchor:​p1c5}} Filament diameter exceeds tolerances. ​ | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''​2.75 - 2.95 mm''​\\ ''​(2.85±0.1 mm)''​\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities,​ there is a manufacturing fault in the filament. Contact your filament supplier for service. ​ | [[{|width: 10em}ht500:​knowledge-base#​Filament quality check.|Knowledgebase]]\\ \\ If you ordered the filament directly from Kühling&​Kühling,​ contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] ​  | |:::  |:::  | {{anchor:​p1c5}} Filament diameter exceeds tolerances. ​ | ✔ Measure the filament diameter and roundness at at least 5 points with a distance of 0.5 m. Measure minimal two times at the same position at an angle of 90°. The diameter must lie between\\ ''​2.75 - 2.95 mm''​\\ ''​(2.85±0.1 mm)''​\\ \\ ✔ Also check that the filament is free of kinks and bulges.\\ \\ If the diameter exceeds the stated value or there are other irregularities,​ there is a manufacturing fault in the filament. Contact your filament supplier for service. ​ | [[{|width: 10em}ht500:​knowledge-base#​Filament quality check.|Knowledgebase]]\\ \\ If you ordered the filament directly from Kühling&​Kühling,​ contact our technical support for replacement.\\ [[support@kuehlingkuehling.de|Technical support]] ​  |
 |::: |::: | {{anchor:​p1c6}} Print speed too high for the currently installed material. | The standard settings for the HT500 have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:​\\ ✔ Decrease the print speed.\\ ​ ✔ Increase the extrusion temperature. \\  ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}ht500:​knowledge-base#​material|Knowledgebase]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]]\\ [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​RepRap-Industrial-Slic3r-profiles|GitHub]] | |::: |::: | {{anchor:​p1c6}} Print speed too high for the currently installed material. | The standard settings for the HT500 have been extensively tested with our snow-white ABS. Other materials show different melting behavior and friction. Try the following when printing new materials:​\\ ✔ Decrease the print speed.\\ ​ ✔ Increase the extrusion temperature. \\  ✔ Always use very latest Slic3r profiles from our GitHub repository as starting point for individual profile customization. | [[{|width: 10em}ht500:​knowledge-base#​material|Knowledgebase]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]]\\ [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​RepRap-Industrial-Slic3r-profiles|GitHub]] |
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 |::: |::: | {{anchor:​p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. ​ | ✔ Set "gap fill speed" to ''​0''​\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves  | [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] ​ | |::: |::: | {{anchor:​p1c10}} False gap fill settings (Slic3r) effect over-extrusion and layer-wise adding up of material which leads to clogging of the nozzle due to internal overpressure. ​ | ✔ Set "gap fill speed" to ''​0''​\\ -> Slic3r -> Print Settings -> Speed / Speed settings for print moves  | [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] ​ |
 |  {{anchor:​p2:​P2}} ​ | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. ​ | Poor **first layer adhesion** ​   || [[{|width: 10em}ht500:​knowledge-base#​Layers and quality|Knowledgebase]] |  |  {{anchor:​p2:​P2}} ​ | Warping of the print object during or after the print.\\ \\ Extruded strands do not merge,\\ are deformed and/or\\ laid on the print bed instead of being pressed.\\ \\ Strands are separated by print head movement. ​ | Poor **first layer adhesion** ​   || [[{|width: 10em}ht500:​knowledge-base#​Layers and quality|Knowledgebase]] | 
-|:::  |::: | Print bed leveled too far away.  | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:​knowledge-base#​print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#Setup|Operating manual]] ​ |+|:::  |::: | Print bed leveled too far away.  | ✔ Run the [Print Bed Leveling] wizard. | [[{|width: 10em}ht500:​knowledge-base#​print-bed-leveling|Knowledgebase]]\\ [[{|width: 10em}ht500:operation#calibration|Operating manual]] ​ |
 |:::  |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). ​ | [[{|width: 10em;​color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]] | |:::  |::: | Print bed temperature is too low. | ✔ Check temperature in the //Manual Control// menu; \\ if necessary, increase print bed temperature in the Slic3r software (Filament settings). ​ | [[{|width: 10em;​color:​green}http://​manual.slic3r.org/​simple-mode/​simple-mode#​filament-settings|Slic3r manual]] |
 |:::  |::: | Wrong Slic3r settings ​ | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}ht500:​knowledge-base#​the-first-layer|Knowledgebase]] | |:::  |::: | Wrong Slic3r settings ​ | ✔ Adjust the Slic3r settings for the first layer. | [[{|width: 10em}ht500:​knowledge-base#​the-first-layer|Knowledgebase]] |
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 |::: |::: |:::  | ✔ Check timing belt tension. ​ | [[{|width: 10em}ht500:​service-guide#​timing-belt-tension|Service manual]] ​ | |::: |::: |:::  | ✔ Check timing belt tension. ​ | [[{|width: 10em}ht500:​service-guide#​timing-belt-tension|Service manual]] ​ |
 |  {{anchor:​p5:​P5}} ​ | Print starts off-center ​ | Wrong print bed center or origin settings in Slic3r. ​ | ✔ Check for correct settings. ​ | [[{|width: 10em}ht500:​service-guide#​print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service manual]] ​ | |  {{anchor:​p5:​P5}} ​ | Print starts off-center ​ | Wrong print bed center or origin settings in Slic3r. ​ | ✔ Check for correct settings. ​ | [[{|width: 10em}ht500:​service-guide#​print-bed-size-settings-for-different-hardware-and-slic3r-versions|Service manual]] ​ |
-|  {{anchor:​p6:​P6}} ​ | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. ​ | Under-extrusion;​ extrusion multiplier too low.   | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}ht500:Software version v1.1.0 - Operation and commissioning#​determining-the-extrusion-multiplier|Operating manual]]\\ [[{|width: 10em}knowledge-base#​calibrating-the-extrusion|Knowledgebase]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] |+|  {{anchor:​p6:​P6}} ​ | Gaps between extruded strands.\\ \\ Loose, open-stranded top/bottom layers.\\ \\ Loose, uneven honeycomb infill. ​ | Under-extrusion;​ extrusion multiplier too low.   | ✔ Run the [Extrusion Calibration] wizard;\\ save the calculated multiplier in the Slic3r filament profile. | [[{|width: 10em}ht500:operation#​determining-the-extrusion-multiplier|Operating manual]]\\ [[{|width: 10em}knowledge-base#​calibrating-the-extrusion|Knowledgebase]]\\ [[{|width: 10em; color:​green}http://​manual.slic3r.org/​|Slic3r manual]] |
 |  {{anchor:​p7:​P7}} ​ | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. ​   | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. ​  | ✔ Download, print and install the required adapter ​ |  [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​Tools-Accessories|GitHub]]\\ [[{|width: 10em}ht500:​knowledge-base#​thermoplastic-elastomer-tpe|Knowledgebase]] ​  | |  {{anchor:​p7:​P7}} ​ | Filament bends and twists between drive gear and hot-end inlet, the filament is not conveyed to the nozzle. ​   | Flexible materials (e.g. TPEs): the gap between drive gear and hot-end inlet is too wide for printing without modification. ​  | ✔ Download, print and install the required adapter ​ |  [[{|width: 10em;​color:​green}https://​github.com/​kuehlingkuehling/​Tools-Accessories|GitHub]]\\ [[{|width: 10em}ht500:​knowledge-base#​thermoplastic-elastomer-tpe|Knowledgebase]] ​  |
 |::: |::: | Build chamber temperature is too high for temperature-sensitive materials. ​ | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. ​ | [[{|width: 10em}ht500:​knowledge-base#​adjusting-the-build-chamber-temperature|Tips&​Tricks]] ​ | |::: |::: | Build chamber temperature is too high for temperature-sensitive materials. ​ | ✔ Check the Vicat softening temperature of the material and reduce the build chamber temperature to a value 5 - 10 °C below. ​ | [[{|width: 10em}ht500:​knowledge-base#​adjusting-the-build-chamber-temperature|Tips&​Tricks]] ​ |
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 ^  No.   ​^ ​ Symptom ​ ^  Possible cause(s) ​ ^  To do  ^  Additional information ​ ^ ^  No.   ​^ ​ Symptom ​ ^  Possible cause(s) ​ ^  To do  ^  Additional information ​ ^
 |  {{anchor:​e1:​E1}} ​ | The web interface is not contactable via the network. ​ | Network cable disconnected. ​ | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. ​ | [[{|width:​10em}ht500:​manual#​mp1|Manual]] | |  {{anchor:​e1:​E1}} ​ | The web interface is not contactable via the network. ​ | Network cable disconnected. ​ | ✔ Check that the network cable at the rear cover of the electronic chamber is in place. ​ | [[{|width:​10em}ht500:​manual#​mp1|Manual]] |
-|::: |::: | URL spelling mistakes ​ | ✔ Check for correct spelling of the URL.  |   ​[[{|width:​10em}ht500:​Software version v1.1.0 - Operation and commissioning#​screenurl|Operating manual]] ​  |+|::: |::: | URL spelling mistakes ​ | ✔ Check for correct spelling of the URL.  |   ​[[{|width:​10em}ht500:​operation#​screenurl|Operating manual]] ​  |
 |::: |::: | Network does not provide DHCP.  | ✔ Ask your system administrator for help.  |  | |::: |::: | Network does not provide DHCP.  | ✔ Ask your system administrator for help.  |  |
 |::: |::: | Printer and PC are not connected to the same network. ​ |:::  |:::  | |::: |::: | Printer and PC are not connected to the same network. ​ |:::  |:::  |
ht500/troubleshooting.1460121807.txt.gz · Last modified: 2016/04/08 13:23 by Simon Kühling